[Closed] please fix my viki pass

My viki pass is showing commercials all of a sudden, and my pass is good until dec. 21 2019.  Sincerely cindy whitson



1 comment
  • Hello,

    Thank you for writing in to us.

    I looked up your account cindybunnwhitson_18, and it appears that you're getting Viki Pass benefits whenever you are logged in with this email address.

    If you still can't see subscription benefits, I recommend taking the following steps:

    1. Log out from your Viki account
    2. Log back in to Viki with cindybunnwhitson_18

    If that doesn't fix the problem, please let us know and we'll be glad to help. Be sure to send me full-monitor screenshots of any of the issues you see so I can further escalate it to our engineers.


    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

    Comment actions Permalink

Post is closed for comments.

Didn't find what you were looking for?

New post