[Closed] Viki connection constant messing up

Viki at the end of a series episode, starts jumping series.  Happens every other time.  For example Episode 15 ends, it goes to the next episode, immediately cuts out, and goes to the one after, Episode 17 in this example.

Further, about once per episode, it just stops in the middle of a picture and says that "Opps something happened......." and jumps back to some episode 2 or 3 privious.  

Is anyone else having this issue????

I take netflix, HBO, Hula, and now the Disney channel and they all work perfectly, running on a high end recent desktop.



1 comment
  • Hi there,

    Thank you for writing in.

    We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following information?

    1. What device you're currently experiencing issues with?
    2. What is the Operating System of this device or computer?
    3. If the issues are happening on the Web, what browser version are you using?
    4. A screenshot of the issue or any error messages you might see.


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