[Solved] Submit review

• Official comment

  

  Michelle (CX)

  November 12, 2019 06:58 (Edited November 12, 2019 06:59)

  Hi everyone,

  Our engineers have gotten back to us and the issue (iOS app crashing when posting a review) has been fixed. Please try to log out and log back in before trying again.

  If you continue to experience this issue, please let us know more details here: bit.ly/VikiHelp 

  Best,
  Michelle

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• 

  Joshua G

  November 11, 2019 08:55

  Hi there,

  Thank you for writing to Viki Community Support!

  I'm sorry that you're experiencing this issue on the Viki app.

  Could you please provide me with the following helpful information:

  1. Does this occur when submitting reviews on all shows? If not, please let me know the specific shows and you're having problems with.
  2. What version of the Viki app are you using? You can find it on the app settings.
  3. What's your device and Operating System?

  I look forward to helping you soon!

  Best,
  Joshua

   

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• 

  nolatoo

  November 12, 2019 00:56

  I am having the same exact problem. I keep getting kicked out every time I click Submit.

  -1

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  sailorstarchasm_361

  November 12, 2019 01:38

  1. So far I tried about 10 dramas just to see and each time I get kicked off the app
  2. Viki app 6.1.0.1108
  3. iPhone XR , Software version 13.2

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• 

  Michelle (CX)

  November 12, 2019 03:41 (Edited November 12, 2019 06:58)

  Hi everyone!

  Thanks for highlighting this 'Review' issue to us. Our team is aware of it and is working on fixing it quickly.

  We'll be leaving this on-hold while we wait for a response from our team and will provide you with an update when possible.

  Hope this helps for now.

  Best,
  Michelle

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