[Closed] After becoming Gold QC, Viki Pass does not work and says payment is overdue


I recently became a Gold QC, and since then, I've been receiving the message "Your plan payment is overdue. Please update your payment method." and have since also lost the ability to access the subtitling tools for all the projects that currently require a Viki Pass, as well as viewing Viki Pass titles in general. Would you mind looking into this? It seems like the coupon code that was applied to my account when I was a QC no longer works.


Thanks so much!



1 comment
  • Hey there! 

    We're working with you through a ticket via email and will be closing this post :) 


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