Answered

[Solved] COMMERCIALS

I AM A VIKI PLUS AND I AM GETTING COMMERCIALS ON MY ANDROID. I NEVER HAD THIS PROBLEM BEFORE. PLEASE, HELP ME FIX THIS.

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  • Hello there!

    I looked up your email address in our system, and the reason why you're not seeing Viki Pass benefits is because you're not logged in to your Viki Pass account on your android device. 

    To see your benefits, please login with your email linked to geri_cyr_94

    If you've forgotten the password to this account, you can reset it by taking these steps:

    1. Go to https://www.viki.com/forgot_password
    2. Enter your email address
    3. Follow the steps in the email. Be sure to check your Spam folder if you don't see it in your Inbox.

    I hope this helps. If you have any other questions, don't hesitate to let me know!

    Cheers,
    Joshua

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

     

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