We're sorry to hear that you're currently experiencing issues. In order for us to understand the problem, can you please share with us the following information?
What is the specific timestamp where the English subtitles do not appear? (Eg. Father is Strange ep 4 around 35:05)
What device you're currently experiencing issues with?
What is the Operating System of this device or computer?
If the issues are happening on the Web, what browser version are you using?
A screenshot of the issue or any error messages you might see.
We look forward to hearing back from you soon!
Best, Michelle
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Comments
Hi there,
Thank you for writing in.
We're sorry to hear that you're currently experiencing issues. In order for us to understand the problem, can you please share with us the following information?
We look forward to hearing back from you soon!
Best,
Michelle
Post is closed for comments.