[Closed] request entity too large

• Official comment

  

  Joshua G

  October 21, 2019 06:37

  Hi there everyone,
  
  Our engineers are working on a fix at the moment. However, in the meantime, can you please try the following?

  1. Log out from your account
  2. Clean the cache and cookies on your browser. How do I clear the cache and cookies on my web browser?
  3. Close the browser and restart it again.
  4. Log back into your Viki account
  5. Try again from another browser

  
  We'll provide an update as soon as this is fixed.
  
  All the best,
  Joshua

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  little_angel

  October 18, 2019 22:39

  same

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  2286868361389380_272

  October 19, 2019 09:55

  i have not been able to log in except via history page comes up blank and when I get in via history I get requested entity too big wtf I have paid fee so what is this message, what does it mean and that is all we know at the end of it not helpful vikki

   

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  elisavettt

  October 19, 2019 14:16

  same it keeps saying "request entity too large"

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  bockanemarta_248

  October 19, 2019 18:49

  same, i am also getting the same problem, did anyone contact atcual support instead of using the community?

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  larissa_guerra

  October 20, 2019 15:43

  I am also getting the same message of all of a sudden :(

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  francisarai_450

  October 20, 2019 17:03

  purtroppo anchio ricevo qusto messaggio,ho inviato gia 4 mail e nessuna risposta,ho pagato l'abbonamento e non riesco a vedere niente,e frustrante,qualcuno risponda per favore,e non solo quello,i sottotitoli avvolte non ci sono,avvolte sono anche molto imprecisi e avolto fuori tempo accavallandosi con le altre scene,qualcuno puo rispondere sono giorni che non riesco a vedere niente

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  thl_362

  October 20, 2019 18:17

  I am also getting the same "request entity too large" error message. Will contact Viki.

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  andyllon_934

  October 20, 2019 20:51

  Dear Support-Team,

  I've not been able to watch any shows doe to the message 'Request entity too large'. I don't have a clue what to do. Thanks for your help!

  Sincerely,

  andyllon

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  dawn_marie_2

  October 25, 2019 04:27

  I'm also having the same issue on Chrome and when I try to use Firefox it's super laggy and buffers badly.

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