[Solved] Restore watch history

I hadn't watched anything on Viki for a while on my Roku. I wanted to watch a drama I had started watching some time ago. When I went to the Viki app on my roku I had to sign in again. When I did so all my watch history was gone. How do I get it back so I can pick up on the drama where I left off? I don't remember the episode number of the last episode I watched. Having the watch history restored would be a great help.

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4 comments
  • Hi there! 

    We see on our end that you might have multiple Viki accounts. Please ensure that you are logged into the correct Viki account on your Roku before trying again :) 

    Cheers,
    Joshua

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  • How do I know which is the correct account? I thought I only had one.

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  • Hi there!

    As this involves account details, we'll be opening a ticket and replying you via email shortly. 

    Cheers,
    Joshua

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  • Thank you

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