[Closed] Experiencing Slow Servers??

Show will load then suddenly stop.  Then I reload..it plays a few minutes....then BAMM..  GONE AGAIN.  Over and Over until IT WEARS ME OUT and I don't watch anymore.  Anyone else think VIKI does not have enough servers or something?? Bummer I just started the top teer of costs.

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  • Hi there!

    Thank you for writing in.

    We're sorry to hear that you're currently experiencing these issues. In order for us to understand the problem, can you please share with us the following information?

    1. Your current location
    2. What device you're currently experiencing issues with?
    3. What is the Operating System of this device or computer?
    4. If the issues are happening on the Web, what browser version are you using?
    5. A screenshot of the issue or any error messages you might see.

    We look forward to hearing back from you soon!

    Thank you,
    Joshua

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