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[Closed] Am I the only one having problems with my Viki App on phone and Tablet?

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daphreak
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I am not sure whats going on but it’s asking me to log back in. Able to login fine on here but app on my phone and tablet says there was an error creating your account but I wasn’t trying to create! I was trying to login. Any ideas if app is having a problem ?

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    Michelle (CX)

    Hi there,

    Thank you for writing in to us.

    We're sorry that you're experiencing this issue on the Viki app.

    Could you first please try the following:

    1. Log out from the Viki app
    2. Delete and Reinstall the Viki app
    3. Log back in to Viki

    If this does not help resolve the issue, could you please provide us with the following helpful information:

    1. What version of the Viki app are you using? You can find it on the app settings.
    2. What's your device and Operating System?
    3. Screenshot of the issue or the error message you see.

    We look forward to helping you soon!

    Best,
    Michelle

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.
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