[Closed] Upgrade subscription issues

srlilliangaudet_289

September 12, 2019 17:15

Hi there, I just renewed my subscription but I mistakenly renewed a standard pass not the premium plus as I had intended. How do I upgrade to the premium plus? How will I be credited what I have already paid and just owe the difference? My new subscription just started on September 3rd.

Thanks

Comments

1 comment

Joshua
September 13, 2019 06:48

Hi there!

You can learn how to upgrade by referring to this FAQ: http://bit.ly/2IRRgLl

After upgrading, you will be charged for the upgrade as follows: http://bit.ly/UpgradeProrationFAQ

Hope this helps!

Thanks,
Joshua

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