Answered

[Closed] My password and credit card information

The RakutenVIKI app is not accepting my password.  I have reset it twice and it does not accept either one.  Also, I have a new credit card and need to update my credit card information so the payments will go through.

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  • Hi there,

    Thanks for writing in to us and apologies for the delay in response.

    I've just responded to your ticket via Viki Support as this involves Viki Pass.

    Should you have any further questions, please reply there and we will assist accordingly.

    Cheers,
    Michelle

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