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[Closed] Chinese subtitle on Apple TV

Can Viki please give us the option of seeing either double subtitles or just original Chinese subtitles on the Rakuten Viki app for Apple TV. I like the content quality on Viki but I don't need English subtitles, I prefer the original Chinese subtitles. It is one of the main reasons I have not yet subscribed. It is odd that I can find subtitles in so many languages except the original Chinese language for so many of my favorite shows. 

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  • Can Viki give us an option have the Chinese subtitle? I prefer the original Chinese subtitle, it should be an option.

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  • I subscribe this because of all my Chinese favourite shows, however if it does not have the option for Chinese subtitle, I consider unsubscribe.

     

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  • Hi there,

    Thanks for writing in to us.

    You may change your subtitle language on Apple TV to Chinese with these steps:

    1. While on the video you are watching, slide down the touch feature on your remote to bring down the subtitle menu at the top of the screen.
    2. Slide left or right to choose your preferred subtitle language or turn off the subtitles.

    You might also notice that some Chinese shows (eg. Sword of Legends) have Chinese hard subs embedded on the video itself, which you may then refer to it by toggling subtitles off.

    Hope this helps!

    Cheers,
    Michelle

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