[Closed] I have pass plus, using Chrome, but Ad starts showing today

I have pass plus, using Chrome in my laptop. I had watch 'The Fiery Priest' (Plus exclusive show), subscription good through Sep 27th. So far, I watched without advertisements. But today, advertisements start showing. I logged out and in, several times to fix this error, but can't remove this ad.

Can I get some help?



1 comment
  • Hello there!

    Thank you for contacting Viki Community Support.

    I looked up your account in our system, and see that you're getting Viki Pass benefits whenever you login on your account.

    If you still can't see subscription benefits, I can recommend you to take the following steps:

    1. Log out from your account
    2. Log back in to your account

    If that doesn't fix the problem please let me know and I'll be glad to help. Be sure to send me full-monitor screenshots of any of the issues you see so I can escalate any problems to our engineers.

    Thank you,


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