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[Closed] I have pass plus, using Chrome, but Ad starts showing today
I have pass plus, using Chrome in my laptop. I had watch 'The Fiery Priest' (Plus exclusive show), subscription good through Sep 27th. So far, I watched without advertisements. But today, advertisements start showing. I logged out and in, several times to fix this error, but can't remove this ad.
Can I get some help?
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Hello there!
Thank you for contacting Viki Community Support.
I looked up your account in our system, and see that you're getting Viki Pass benefits whenever you login on your account.
If you still can't see subscription benefits, I can recommend you to take the following steps:
If that doesn't fix the problem please let me know and I'll be glad to help. Be sure to send me full-monitor screenshots of any of the issues you see so I can escalate any problems to our engineers.
Thank you,
Joshua
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