Answered
[Solved] Subtitles disappearing
I have a Roku TV & Viki/Rakuten is one of my streaming channels. I have been watching 'The Jewel in the Crown' (Dong Yi). 3/4 of the way through episode 39 the subtitles stopped, they came back for the last two minutes or so. I thought no big deal (although I missed some important stuff between the deposed queen & the new cop who is investigating the killing of the head of the welfare office). So I started to watch episode 40, but there still aren't any subtitles. I haven't changed any settings on my TV so I'm confused as to what is wrong? I do not speak Korean, so the subtitles are IMPORTANT!
Please can someone help?
Comments
Same thing’s happening to me WWW.
What show were you watching? Also, do any of the big whigs at Viki ever come here to help?
subtitles not appearing on some dramas even thought they were old dramas like two years ago. sometimes while watching
the succeeding episodes don't have subtitles. help
Hi everyone!
We're so sorry to read this! To make sure this is not app problem can you please try the following?
Are you still having the same issues with the Viki app? If so, please let us know the specific episodes, if not otherwise stated above, you're facing this with
I'll look forward to your response!
Cheers,
Joshua
Joshua,
I had to 'REACTIVATE' the channel on my TV. But it just seems weird that the subtitles would stop in the middle of an episode (39) & then not be in the next (40). The subtitles came back after the reactivation, but why should I have had to do that? Thanks for responding though.
Hey there bratface,
Thanks for letting me know! Sometimes apps behave weirdly due to glitches and hence reactivating the app helps to solve some issues.
I'm glad it's working for you now :)
Cheers,
Joshua
Post is closed for comments.