Answered

[Solved] No subtitles on Chromecast

sunshinefun22_360

July 15, 2019 06:43

I don't have any subtitles on Chromecast at all now. Doesn't matter if I stream it from the app/Google Home/or my computer. Why are there so many issues with Chromecast lately and nobody has any answers?

Comments

8 comments

Official comment

Joshua G
July 19, 2019 05:34

Hi there!

We're glad to let you know that the issue is now resolved. Please log out and back in before trying again :)

Cheers,
Joshua

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sahar_justice
July 15, 2019 15:07

I thought it was only me. I'm so disappointed right now.

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leslunnettes_395
July 17, 2019 02:37

I am also having the same problem. All of a sudden the subtitles on Chromecast are not available.

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Joshua G
July 17, 2019 08:06

Hey everyone!

We're so sorry to read this! Our engineers are now aware of these issues and are working on a fix.

We'll be in touch as soon as we have an update!

Cheers,
Joshua

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nandini_pal_469
April 17, 2020 19:28

my subtitles suddenly turned off on chromecast too. what is the solution?

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desiree_anderson27_684
April 19, 2020 17:43

Same my subtitles suddenly stopped working on Chromecast. It was working fine for several months with no issues and then it just suddenly said NA last week.

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emilyringpis5_521
April 19, 2020 22:27

I am also experiencing this problem right now

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Michelle (CX)
April 20, 2020 04:35

Hi all,

I'm sorry that you're experiencing this subtitle issue when using Chromecast from your web browser. Our team is aware of it and is working on fixing it.

Please follow this post for more information and updates when the issue is fixed.

Thank you,
Michelle

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