[Closed] Playback error 6 Protected content license error.

I hope this doesn't mean I can't finish the last 4 episodes of Kill Me Heal Me.  I'm dying.   How can I watch?!?!  Please, don't make me cry.

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Comments

11 comments
  • Official comment

    Hi there,

    We're glad to let you know that this has been fixed! We apologise for the inconvenienced caused.

    Cheers,
    Joshua

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  • Who can we contact to get this issue fixed

     

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  • Having the same problem with fated to love you

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  • I got the same thing with BIG ISSUE.  Seems like there is a problem as I have noticed several messages like this regarding different shows.

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  • I got the same thing with BIG ISSUE.  Seems like there is a problem as I have noticed several messages like this regarding different shows.

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  • I just got this issue. It started with perfume but now it is every show. This is happening on my roku. I tried to watch on my phone & that won’t work either.

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  • At least I am not ALONE!   Maybe it is just a glitch.  I HAVE to finish this show!  I'm dying!   When it said "Protected Content Licensce" I got nervous.  I am in music and usually that means it is protected and you can not view it.  But I see someone in this feed who DOES pay for it and still can't see it.  So, I am praying it's just a goofy glitch.   LAWD HELP US!   

    I wonder if it's new.  I have been watching successfully for months, multiple shows.   All of a sudden I see "STANDARD Free..."  Which seems like only some shows are free now.   I don't mind ads, but if that was the problem, I'd probably go ahead and pay, but it appears that paying won't fix it.   Oh BOTHER!

    I have no idea WHO to contact.  Everything seems to be AUTOMATED...even chat.  Errrr!

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  • WAIT!!!!   I just tried it again...It came one!  PRAISE BE.   Good luck people!

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  • I pay for premium. Glad it is on. Just for future reference, you can submit a ticket. I also check viki status on Twitter & you can see when there is something up.

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  • We have the same issue with Children of Nobody.. We cannot get to episode 27 and beyond.

      How can Viki fix this problem since we also pay for Viki plus.

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  • How do you submit a ticket?

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