Thanks for writing in! I’m sorry that you're experiencing issues with Viki on your Roku.
To make sure this is not app problem can you please try the following?
Log out from your account
Uninstall and reinstall the Viki app from your device.
Turn your device off and on again.
Log back into your Viki account by following the steps here.
Are you still having the same issues with the Viki app? If so, can you please provide the following information?
An exact description of the issue you're experiencing.
Which device and model number are you using?
Your current location /region.
Which specific movies or episodes are causing this issue? Please give as many details as possible
A screenshot, picture or short video of the error message or issue.
I'll look forward to your response!
Cheers, Joshua
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Comments
Hello Joshua,
Thanks for writing in! I’m sorry that you're experiencing issues with Viki on your Roku.
To make sure this is not app problem can you please try the following?
Are you still having the same issues with the Viki app? If so, can you please provide the following information?
I'll look forward to your response!
Cheers,
Joshua
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