[Closed] Problem with Viki Pass

Hi,

I'm from Italy. I'm in a few subs teams from English to Italian, but I'm facing some problems with the Viki Pass. I've already passed the 3000 subs goal and I got the QC distinctive on my profile, but the Viki Pass isn't activated yet. It's been two weeks now and it's a problem because I can't translate the episodes that are still locked for those without Viki Pass. 

I've done log off and clear the cache, but nothing changed.

What can I do?

 

Thanks in advance,

Ale

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  • Official comment

    Hi Ale,

    So sorry to read this! We've gone ahead to grant you your QC benefits. 

    Please log out and back in before trying again.

    If you still face issues, please let me know.

    Cheers
    Joshua

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