[Closed] Pinocchio German Subtitles are not Working


1 comment

  • Official comment

    Hi there! 

    We're so sorry to read this! However, we see on our end that the subtitles are showing up as per normal. 

    Please try taking the following steps:

    1. Log out from your account

    2. Clean the cache and cookies on your browser. How do I clear the cache and cookies on my web browser?

    3. Close the browser and restart it again.

    4. Log back into your Viki account

    5. Try again from another browser


    If you still face issues thereafter, please let me know. It'll be really helpful to know the specific episodes as well :) 


    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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