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[Closed] english sub

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juniorjudy_418
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I have two rokus at home. Both ultra. At first I wasn't getting sub titles on both. After rebooting, signing off/on one ruko started working again after a couple off tries, but the other one will NOT give me subtitles on Viki ONLY, It's been down since May 4th

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    Joshua G
    (Edited )

    Hi there!

    We're so sorry to read this!

    Can you please provide the following information:

    1. Your current location /region.
    2. Which specific movies or episodes are causing this issue? Please give as many details as possible
    3. A screenshot, picture or short video of the error message or issue.

    I'll look forward to your reply.

    Cheers,
    Joshua

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.
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