[Solved] Subtitles don't work in any drama

fibromialgiagirl_699

May 04, 2019 18:47

I tried with Spanish and English subtitles but they're totally off, the don't work. I also try playing several dramas and the same, subtitles don't show up. Please help!

Comments

13 comments

Official comment

Joshua G
May 06, 2019 01:04

Hi there!

We're so sorry about this but we're glad to let you know that this issue is now resolved.

Thank you so much for your patience and kind understanding.

Cheers,
Joshua

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sjhamann_396
May 04, 2019 19:01

I have the same problem no subtitles in English on any drama not even on the website.

2

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mauro_dagosti
May 04, 2019 19:33

Same here...

3

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umbrella_
May 04, 2019 19:39

Same.

3

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ktnguyen_1209_868
May 04, 2019 19:57

Same here....Does anyone know when it'll be fixed??

3

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chaplainr127_608
May 04, 2019 20:02

Same here, no English subtitles., I know you are working hard to fix the issue. Thanks

3

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mums4mom_509
May 04, 2019 20:33

Same, no English subs.

0

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agnesbeckham_921
May 04, 2019 20:37

Same here. No English subtitles.

0

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kaarenn_zttaar_600
May 04, 2019 21:02

Same here. I’ve done some research and this has been going on for quite some time, yet viki hasn't fixed it.

1

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lindamonti76
May 04, 2019 21:09

i don't see the sub!!! in all the drama

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elsiesa25_910
May 04, 2019 22:41

Same here. I was watching story of Ming lan on firetv and when I started watching the next episode, the subtitles suddenly disappeared. Tried a firestick, roku, apple app, chrome cast and went on their website and no subtitles.

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mzsfla91_758
May 04, 2019 23:04

Same here here across all devices .

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1952scr_922
May 04, 2019 23:16

NO SUBTITLES!!!

1. Removed App.

2 rebooted Roku

3. confirmed Roku is up to date

4. reinstalled Viki

5. subtitles worked for one episode and disappeared when it advanced to the next episode. "*" defaults to "German" when my Roku is clearly setup for "English"

6. track 1 is German, track 2 is English etc.

7. must I remove app and reinstall per episode????

8. you developers must realize, these problems all started when you added the option to toggle multiple languages. it's already been one year!!!

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