[Solved] subtitles not working on Roku again 5/4/19

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    Joshua

    Hi there!

    We're so sorry about this but we're glad to let you know that this issue is now resolved.

    Thank you so much for your patience and kind understanding.

    Cheers,
    Joshua

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    umbrella_

    I tried all that last time. Nothing changed. It's not at your end - it's something Viki must be doing with the whole system. I don't know what exactly they are doing but there's not a way we can fix it ourselves. Frustrating. 

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