[Closed] Viki won't let me make a new collection

I only have 2 collection's but everytime i try to make a new collection, I press submit, it won't submit and goes back to where I started.. frustrating

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5 comments
  • Official comment

    Hi there! 

    I'm so sorry to read this! If you're still facing this issue, please let us know! 

    Cheers,
    Joshua

    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.
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  • I am still trying to create my first collection. When I try to add a new collection it just seems to sit and idle. I get the blue circle but then nothing,

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  • Hi there lphusa_386,

    We're sorry to read this! For us to help better, could you let us know which device you are facing this with? Also, any screenshots would be really helpful!

    I'll look forward to your reply!

    Cheers,
    Joshua

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  • I am having the same problem! I want to make a collection but the app won't let me do it!! please help!

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  • Hi dannymacoy_219,

    We'll be replying to your ticket directly via the Help Center, please help to reply with more details there.

    Thank you!

    Best,
    Michelle

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