[Solved] Mobile app not working

Subtitles, watch history and benefits of viki pass missing.  Happened all of a sudden on Ipad air 8.

I am vikipass standard member for a couple of years and never had a problem until today.  Did the upgrade from app store,-no joy.  I was watching single cunning lady for the second time so I know the subs work.  Ads started appearing also and weirdly, my watch history disappeared.

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  • Official comment

    Hi there!

    We're so sorry about this but we're glad to let you know that this issue is now resolved.

    Thank you so much for your patience and kind understanding.

    Cheers,
    Joshua

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