Video stops loading in the middle

I’m watching “Marry Me Now” and episodes will inevitably stop loading in the middle every time. I’ve tried changing browsers, reloading, and even restarting my computer. Reloading or restarting usually works but it’s getting to be a chore having to do that for every episode. What is wrong and what can I do? Thanks!



1 comment
  • Official comment

    Hi there! 

    We're so sorry you're facing these issues!

    1. Log out from your account

    2. Clean the cache and cookies on your browser. How do I clear the cache and cookies on my web browser?

    3. Close the browser and restart it again.

    4. Log back into your Viki account

    If you're still facing issues thereafter, please let us know! 


    Note: To respond to this thread, please click on "View the post" in the email notification. Responses to the email notification will not update the thread and are not received.

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