[Solved] Some videos on mobile app won't cast

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3 comments

  • Official comment
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    Joshua

    Hey there! 

    We apologise for the delay in reply. This issue has been resolved! 

    If you still face issues, please let us know.

    Cheers,
    Joshua

  • Avatar
    mauro_dagosti

    The same happens to me, I try a few dramas and the shows i can't cast to the Chromecast are the ones from Kocowa. 

  • Avatar
    jienee

    I have Viki Pass Plus and I'm experiencing the same issue. Everything plays fine on mobile app (iOS) but when I try casting to Chromecast, I get a grey/blank screen.

    I'm currently watching "Haechi" & I also tried casting "Running Man" but both of them are not responding. I get the same grey/blank screen. 

    I agree with @mauro_dagosti that most of the dramas/shows that are causing the issue of not being able to cast them to Chromecast are Kocowa content. 

    Everything was working fine up until approximately Tuesday, April 23, 2019 around 3:30 pm EST. Please help!

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