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[Solved] using hot spot to watch viki on roku on TV subtitles stopped working help please

hello,

 

Lost home internet so connected roku through hot spot on iphone and have been watching with subtitles working and then got up today and no subtitles.  removed and reinstalled app to roku and restarted roku but still not working.  I did notice a new  thing come up when I push star button to check subtitle on off etc. it says audio track 1 of 1 f(dash/AAC eng 2 english.  I never saw this before maybe its the problem.  I hope you can help me.  Viki is my lifes destresser .....it makes me smile and brings me peace:)

 

Thank you,

 

 

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  • Official comment

    Hey there!

    We're so sorry that you faced this issue! However, we're glad to let you know this is now fixed :) 

    Cheers,
    Joshua

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