Answered

[Solved] Master's Sun does not play on Roku

Master's Sun plays perfectly on my computer's browser, and on the mobile app for android. But does not play on my Roku. Same issue as Secret Garden.

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  • Official comment
    Hi there,

    We’re so sorry that you’re facing this on your Roku device :(
     
    We’re aware of this issue and our engineers currently looking into the issue. We will keep you posted on when it gets fixed.
    We greatly appreciate your patience and understanding, and sincerely apologise for any inconvenience caused.
     
    Thank you,
    Joshua
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  • I'm having the same issue with Masters Sun on Roku. Some episodes play now, but no episodes expect for episode 12 will play after episode 8. Keep getting a message that something went wrong and to try again later...🙁

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  • Me too!  Same thing.  The trailer will load but not the episodes.

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  • I see the same problem on two separate TCL Roku TV's.  When attempting to play the first episode of Master's Sun, the popup message appears:

    Oops!

    Something went wrong here.  Please try loading the video later.

     

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  • Hi there!

    We're glad to let you know that this is now resolved! 

    Please log out and log back in to your Roku device before trying again :) 

    Cheers,
    Joshua

    Note: If you're facing issues with the drama 'Blood', please know that we're still fixing the issues for that title.

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