Answered
[Closed] Cannot pause, fast forward, rewind, or go full screen
The app refuses to let me use said features. I close the app and restart it to no avail. The only way it works is if I reboot my device. And I don’t want to reboot my device every five minutes to watch programming. Please help.
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This is also happening to me and I am watching via laptop.
Hello courtnhi_2,
Thanks for writing to us! I'm sorry you're experiencing these problems on Viki.com.
To make sure this is not a browser issue can you please try the following?
Are you still experiencing these issues? If so, could you please share the following information?
Best,
Michelle
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whatismybrowser.com/w/YL4HLYH
I have tried everything suggested and it is happening to all the shows.
Hi courtnhi_2,
We'll be reaching out to your shortly via the Help Center in order to get more details on your issue. Please help to respond directly there as well.
Thank you,
Michelle
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