[Solved] Viki Pass Upgrade

• Official comment

  

  Joshua

  March 06, 2019 09:03

  Hi there,

  Thanks for your interest in upgrading! I've just emailed you with regards to this.

   

  In the meantime, these are also some FAQs you can check out when you're planning to upgrade:

  • How can I view or manage my subscription?
  • How will I be charged after changing plans?

  Best,

  Joshua

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• 

  nyap48

  June 24, 2020 06:13

  June 23

  I upgraded my subscription to VIKI PLUS, but I'm still locked out of "My Unfamiliar Family."

  My upgraded subscription was renewed January 2020.  Please advise.  

  Naomi Yap 

  <email removed for security purposes>

  -1

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• 

  Michelle

  June 24, 2020 07:28

  Hi nyap48,
  
  Thanks for writing in to us with your issue.
  
  We will be reaching out to you via a ticket on the Help Center shortly as this involves Viki Pass.
  
  Please help to respond there too as this post will be closed to prevent multiple requests confusion.
  
  Hope this helps!
  
  Cheers,
  Michelle

  1

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