Answered

[Solved] Viki Pass Upgrade

I upgraded my Viki Pass from Standard to Plus, but I’m still stuck with the Standard one. How can I fix this??
Thank you.

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3 comments
  • Official comment
    Hi there,
    Thanks for your interest in upgrading! I've just emailed you with regards to this.
     
    In the meantime, these are also some FAQs you can check out when you're planning to upgrade:
    Best,
    Joshua
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  • June 23

    I upgraded my subscription to VIKI PLUS, but I'm still locked out of "My Unfamiliar Family."

    My upgraded subscription was renewed January 2020.  Please advise.  

    Naomi Yap 

    <email removed for security purposes>

    -1
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  • Hi nyap48,

    Thanks for writing in to us with your issue.

    We will be reaching out to you via a ticket on the Help Center shortly as this involves Viki Pass.

    Please help to respond there too as this post will be closed to prevent multiple requests confusion.

    Hope this helps!

    Cheers,
    Michelle

    1
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