Answered

Viki stopped working and won't reinstall

Viki was working fine on 16/02/2019 but this evening 17/02/2019 it stopped working and I had to uninstall it. When I tried to reinstall the app I got a message it no longer works on this version of iPad. If this can't be sorted I'll have to cancel my subscription.

thanks Jason

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  • Hey Jason,

    Is your iPad OS below 11.0?

    Please update to the latest OS as we only support OS 11.0 and above. You can refer here for a list of supported devices.

    Cheers,
    Kristie

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