[On-Hold] PLAYBACK SETTINGS not available

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  Kristie

  February 12, 2019 10:34

  Hey kwenchana,

  Thanks for letting me know.

  I've alerted the team and they will be looking into it.

  I'll update you once it's fixed.

  Cheers,
  Kristie

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  Kristie

  February 13, 2019 06:44

  Hey kwenchana,

  The team has fixed the issue and video quality settings should be showing up on you Accounts Settings page now.

  If you're still experiencing problems seeing it, please let me know.

  Best,
  Kristie

  Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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  kwenchana

  February 13, 2019 17:36

  I can now see it and changed to SD but when vusing the Android app on WIFI, still says HD (auto), will test the web player next

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  kwenchana

  February 23, 2019 04:35

  Something is still not quite right, it keeps changing on me, I've had it set to low but it goes back to medium?

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