[On-Hold] PLAYBACK SETTINGS not available

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4 comments

  • Avatar
    Kristie

    Hey kwenchana,

    Thanks for letting me know.

    I've alerted the team and they will be looking into it.

    I'll update you once it's fixed.

    Cheers,
    Kristie

  • Avatar
    Kristie

    Hey kwenchana,

    The team has fixed the issue and video quality settings should be showing up on you Accounts Settings page now.

    If you're still experiencing problems seeing it, please let me know.

    Best,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

  • Avatar
    kwenchana

    I can now see it and changed to SD but when vusing the Android app on WIFI, still says HD (auto), will test the web player next

  • Avatar
    kwenchana

    Something is still not quite right, it keeps changing on me, I've had it set to low but it goes back to medium?

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