Payment

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  • Avatar
    simi11

    Have you tried to log out and log in and clear cache and cookies? Do NOT post your personal info, this forum is pretty much public. They can find your account with your vikiID.

  • Avatar
    Kristie

    Hey tuffy6755_792,

    I’ve just emailed you about this, and we can follow-up there.

    In the mean time, this is a common troubleshooting step you can try when you don’t see Viki Pass benefits after purchasing Viki Pass:
    Purchased Viki Pass but can't see benefits

    And as Simi mentions, it is not a good idea to post personal information on public forums as it can be seen and used by others.

    Best,
    Kristie

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