[Solved] Discussion per episode is not showing up on the viki app

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11 comments

  • Avatar
    Kristie

    Hey muellem_396,

    Episodic Discussions should still be available on the app.

    If you're not able to see them, please try deleting and reinstalling the app to see if it helps.

    If you continue to experience the same issue, please send me a full-monitor screenshot of the issue.

    Let me know how it goes!

    Cheers,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

  • Avatar
    muellem_396

    will i lose any of my data by doing that? i dont want to lose my history and where i was in an episode. this happened after i upgraded my iphone os and the latest vikinapp

  • Avatar
    muellem_396

    okay i deleted and reinstalled

    still nothing

  • Avatar
    muellem_396

    how do i attached a screen shot on my phone? i do not see an option to attach on my iphone here

  • Avatar
    Kristie

    Hi muellem_396,

    I've just emailed you about this. You may attach the screenshot as an attachment in the email response.

    Cheers,
    Kristie

  • Avatar
    rosalee_satterthwait_758

    How was this issue resolved? I currently have same problem with my iPhone and iPad. Any insight would be much appreciated as I really enjoy the discussion feature. 

  • Avatar
    Kristie

    Hi muellem_396 & rosalee_satterthwait_758,

    The team has just released the fix in the latest app version, 5.9.3. Please go to the App Store and upgrade to the latest version.

    After which, you will now be able to access the Episode Discussions by going to the About tab and tapping the Discussions icon below.

    If you continue to experience any issues, please let me know.

    Cheers,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

  • Avatar
    rosalee_satterthwait_758

    It works again. Thanks for the update & fix!

  • Avatar
    Kristie

    Thanks rosalee_satterthwait_758 for confirming that it's fixed! ^^

  • Avatar
    muellem_396

    thank you - it is fixed!  Sorry for the late response :)

  • Avatar
    Kristie

    No worries. I'm just glad to hear that everything's fine for you as well :)

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