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[Solved] Subtitles on my phone.
I am super upset that I am a paid member of Viki and I am not able to watch my dramas with subtitles on my phone. I have to open up my laptop to be able to see the subtitles. It's not all the time that I have access to my laptop, it would be awesome if Viki could get this fixed asap or else I will have to find a new app.
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Hi charmandervang_96,
Is this occurring on the iOS app? If so, not to worry, the team is investigating the issue and will be working on releasing a fix asap.
I'll update once the fix is released.
Cheers,
Kristie
Hello charmandervang_96,
The team has fixed the issue and subtitles should be showing up again.
If you're still encountering problems with seeing it, please let me know.
Cheers,
Kristie
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