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[Solved] Subtitles on my phone.

I am super upset that I am a paid member of Viki and I am not able to watch my dramas with subtitles on my phone.  I have to open up my laptop to be able to see the subtitles. It's not all the time that I have access to my laptop, it would be awesome if Viki could get this fixed asap or else I will have to find a new app.

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  • Hi charmandervang_96,

    Is this occurring on the iOS app? If so, not to worry, the team is investigating the issue and will be working on releasing a fix asap.

    I'll update once the fix is released.

    Cheers,
    Kristie

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  • Hello charmandervang_96,

    The team has fixed the issue and subtitles should be showing up again.

    If you're still encountering problems with seeing it, please let me know.

    Cheers,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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