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[Solved] Viki on roku

I’m a viki pass plus subscriber and I recently bought a roku for my tv so I can access viki from there. When I login and try to watch a show a ad will pop up in the middle of the show. ’ve logged out and logged back in but on my tv screen it’s asking me if I want to pay for viki pass through roku. Even though I’m already subscribed through my apple account. If someone can help me with this it’ll be greatly appreciated thank you.

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    Hey l_gutierrez23_136,

    Sorry you’re not seeing Viki Pass benefits! I’ve just emailed you about this, and we can follow-up there.

    In the mean time, this is a common troubleshooting step you can try when you don’t see Viki Pass benefits after purchasing Viki Pass:
    Purchased Viki Pass but can't see benefits

    Best,
    Kristie

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