[Solved] Why Do I Have ads after I paid 9.99 for the month

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    simi11

    Try to logout and login, the Pass only works if you are logged in. Check also what it says in your VikiPass status, if it states you paid your subscription and it's not working then write here a feedback so a staff can look at it. Good luck. 

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    Kristie

    Hey christytanksley_506,

    Sorry you’re not seeing Viki Pass benefits! I’ve just emailed you about this, and we can follow-up there.

    In the mean time, this is a common troubleshooting step you can try when you don’t see Viki Pass benefits after purchasing Viki Pass:
    Purchased Viki Pass but can't see benefits

    Best,
    Kristie

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