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[Solved] comments on videos

My mute button for comments is gray. How do I change that so I can mute the comments?

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  • I meant the live comments that show on screens while video is showing.

     

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  • Hi janesmith123,

    The Timed Comments buttons are all grey in color, but they are still clickable.

    Simply click on the Turn off Timed Comments button to turn it off.

    If you experience any problems with turning it off, please let me know.

    Best,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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