[Solved] comments on videos

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janesmith123

• January 16, 2019 00:17

My mute button for comments is gray. How do I change that so I can mute the comments?

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  janesmith123

  • January 16, 2019 00:18

  I meant the live comments that show on screens while video is showing.

   

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  Kristie

  • January 16, 2019 04:27

  Hi janesmith123,

  The Timed Comments buttons are all grey in color, but they are still clickable.

  Simply click on the Turn off Timed Comments button to turn it off.

  

  If you experience any problems with turning it off, please let me know.

  Best,
  Kristie

  Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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