[Solved] How to get Viki yo auto play on fire tv

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    Kristie

    Hey jal,

    Could you try deleting and reinstalling the app to see if it helps?

    If it still doesn't autoplay after you do so, please let me know.

    Cheers,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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    yg_prasuna_971

    I have the same issue on fire tv stick , i tried deleting and reinstalling the app.. but still have the issue! Please help

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    Kristie

    Hey yg_prasuna_971,

    Sorry to hear that deleting and reinstalling the app didn't resolve the issue.

    I've alerted the team and they will be investigating what caused this.

    I'll update once we find out more.

    Cheers,
    Kristie

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    mysteryjd

    I’m having the same issue. When will it be fixed?

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    jal

    Thanks, Kristie. I've tried all that and still waiting for Viki to recognize the issue and hopefully fix it. Thanks for responding

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    Kristie

    Hi everyone,

    We've just released the fix in our latest app version.

    Please go to the App Store to update the app to the latest app version, 2.3.2.

    If anyone continues to experience issues with this after updating the app, please let me know.

    Cheers,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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