[Closed] No sound. cannot unmute the button

I cannot unmute the button for sound on Google Chrome.  Would appreciate any help.  Thank you.

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  • Hey gingery136_758,

    I'm sorry you're experiencing problems unmuting the volume. If the volume button is stuck, please try the following:

    1. Clear the cache and cookies on Chrome
    2. Close the browser and restart it again
    3. Try again from another browser (ex. Mozilla, Edge)

    Also, if you're not able to use your mouse to move the volume button, you can also try controlling it with your keyboard. To do so, please click anywhere within the player area and press the up arrow keys to increase the player volume.

    Let me know how it goes, and if you continue to experience issues with the volume button after trying these steps!

    Best,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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