I enjoy the TV series and movies shown on VIKI but I simply must have subtitles. I understand this streaming service uses volunteers, who receive perks. My comment and issue is why with all the subscribers you have could you not make a greater effort to get the shows subtitled in a timely fashion. I read the discussions and the subtitle teams spend time telling folks to stop putting other streaming sites in their comments, but I can see how some people will just go to those sites to watch shows.
i support proper licensing so that all involved receive compensation for their work, but I believe if I had known my signing up for VIKI was just to watch the shows I would have just continued with the streaming service I was using. For me it's like you sold me a car but I have to wait for someone to loan me a steering wheel before I know where I'm going.
I don't know if you will even read my post, but Subtitles are a must if you are serious about expanding into other countries. Thank you. Respectfully, Barbara Sheers