• Avatar

    Hi michbuono80_459,

    Sorry to hear you're experiencing issues with playing these episodes!

    To help us troubleshoot why you're experiencing this issue, please send a issue report for the problem by taking these steps:

    1. At the bottom of the video player, next to the volume icon, go to Settings > Report Video Issues
    2. Check the relevant categories and write any additional details and click Submit. This will automatically send us useful information that will help us debug what might be causing the issue you're experiencing.

    After submitting the report, please let me know.


    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

  • Avatar

    Hi Kristie,

    Suprisingly, I can now play the aforementioned episodes :) Thanks for the help anyway. 

    Have a nice day!

  • Avatar

    I'm glad to hear that the episodes are playing normally for you now! Enjoy! :)

Post is closed for comments.