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[Solved] Upgrading my VIKI Account

My husband upgraded then canceled then upgraded my account. Return email shows two charges to my account about an hour apart. I hope that I will be charged only one time. Sorry for the confusion. Will I be able to access double keyed dramas now?

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  • Official comment

    Hi ksmooso_162,

    I've just emailed you with regards to this issue. Please follow-up there!

    Cheers,
    Kristie

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  • I can't find new movies

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  • Hi shakirahbukirwa_158,

    To find new shows, please go to our On-Air page to find new shows we obtained for you on Viki.

    If you're not able to find the show you want there, you can also fill out our Title Request Form, which you can find here.

    We work really hard to license the shows that we get requests for but do know that as this is a difficult process it might not always be possible. To learn more about our licensing process, check out this blog post written by our CEO.

    Cheers,
    Kristie

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