[Closed] mute button STUCK, cannot control volume
the mute button does NOT slide up (or down) because it is STUCK on mute,
the volume control is permanently stuck on mute. I cannot move up or control the volume.
no matter how many times i reload viki.com, or restart the safari application or turn on/off my computer-- the mute button is always in mute.
I've been having this problem for 27 days now, and reporting and writing multiple times about it and no-one at viki has been able to help. some person wrote that I had to move my volume control but the volume control DOES NOT MOVE BECAUSE IT IS STUCK. please help solve this problem which is NOT RESOLVED yet and I do not understand how it can be reported as solved...