Answered

[Solved] Subtitles

Hi to whomever it may concern,
I was watching a show on Viki and all of a sudden subtitles stopped working. I have deleted the app 3 times and reinstalled it but it's still giving me problems. I tried watching it online but the subs are still not working. Please help.

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Comments

12 comments
  • Official comment

    Hi everyone,

    Sorry about the subtitles disappearing.

    We experienced issues over the weekend. The team has since recovered subtitles and you should be able to see them again.

    If you continue to experience problems, don't hesitate to let me know!

    Cheers,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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  • wait mine are working now 

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  • yeah just updated the app and same problem.. my language is gone. only english available

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  • Mine just stopped as well

     

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  • The same for me u.u I was using subtitle in spanish. Please help us.

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  • me too, I don't why but it's really annoying

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  • It has happened to me as well, but only for Where Stars Land. It's now saying there are 0% subs on all of the episodes =( 

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  • Mine says 100% subs but won't display them.

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  • Seems like we are ALL having this issue. None of my shows are showing english subtitles.

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  • Just started back on mine too.

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  • Wait no nvm

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  • Same problem here 

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