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[Solved] Missing English Subtitles

English subtitles are missing for the variety shows I am watching: Master in the House and Return of Superman. The subtitles are missing even on previous shows that I've watched that had subtitles. It's missing on both my FireTV and laptop.

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  • Apple TV is the same most shows have EN 0% which previously were EN 100%

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  • Same here.  Must be system wide.  Same on Fire TV and Google Chrome under Windows 10.

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  • Hey guys,

    Sorry about the subtitles disappearing.

    We experienced issues over the weekend. The team has since recovered subtitles and you should be able to see them again.

    If you continue to experience problems, don't hesitate to let me know!

    Cheers,
    Kristie

    Note: To respond to thread, please click on “View the post” in the email notification. Responses to the email notification will not update the thread and are not received.

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