I am getting beyond annoyed. This is ridiculous. I am just trying to get the status of a support ticket I submitted about an accidental payment. First I get an email response in Spanish even though I wrote in English and said I was in Canada. I told them not to reply in Spanish and they replied in Korean.... Ok so I let it go for a day and tried again. This time the response is in Chinese. Seriously guys what the heck is wrong with your Support teams? Just because I am writing in the middle of the night does not mean I live in those Countries. For some this is when they have to get things done. I don't appreciate the assumption of where I an from based on the time of day I write. All I wanted to know is if I will be issued a refund or not.
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