Problem- NO SOUND.
The mute is on permanently.
Mute is stuck permanently,
No matter what I do, I have no volume.
The audio is properly and correctly working with all other applications in my computer except with Viki.
Audio and/or sound settings in both my computer and all other video player applications are not in mute, have sound/audio.
Only Viki.com or Viki video/audio player, Viki website is stuck on mute and has NO audio problems.
Nothing in the community support helps (even though the subject appears, what is suggested does not work).
This is the 6th request I submit to the help center and reporting to video issues (under Viki video player's “settings”).
Please fix problem in my account. It's been multiple days of problems already.
Thank you. Please help!
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