[Solved] No volume, mute always

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    Kristie

    Hi eorders888_718,

    I looked up the video issues report you sent, and the reason why you're not hearing any sound on the Viki website is because the volume control on your Viki video player has been set to mute.

    To hear the audio, please turn on the sound as per in the screenshot below.

    Cheers,
    Kristie

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